Job Description (JD) :  


           a. Job Summary

Our Client is been present in India since 1992 (re-entry, after an exit in the 1970s). Since inception, Our Client in India has expanded its operations considerably with regional headquarters in Bangalore and offices in 14 cities including regional offices in New Delhi, Mumbai, Kolkata and Chennai. Today, the company has established itself as one of the leaders in the Indian Information Technology (IT) Industry. 

Our Client is the only IT company in the world and also in India that offers end-to-end solutions to customers from hardware to software, services and consulting..


            Detail Description:

Key Responsibilities:

* Is an integral part of both the Unit HR leadership team and Diversity and Workforce Programs organization. 
•  Acts as the single point of contact for Business Unit HR/line leaders 
•  Develop the business unit workforce strategy and team with Finance on the resource planning process. 
•  Coordinate the HR content for the Fall/Spring Plan on behalf of the BU HR VP 
•  In close consultation with line and HR management define the unit learning strategy and education requirements 
•  Provide WMI leadership including tool deployment, skill gap assessment and closure strategies (learning programs, hiring, de-staffing, etc) 
•  Focus on labor cost including management of restructuring actions and reporting (resource actions and performance management) 
•  Drive diversity initiatives across the BU and within business lines. Report to HR leaders diversity status and recommend approaches to improve representation 
•  Deploy with IST learning programs, career models and BU workforce initiatives 
•  Collaborate with DWP Policy and Programs team to provide unit input on enterprise policies and programs 
•  Team with BU Business and Technical Leadership team on programs and initiatives that are directed at leaders and the broader IBM population 
•  Manages Board Governance related to workforce management initiative



 	Desired Candidate Experience:

 •  This role requires a person well respected by business and Leadership. 
Preferably strong operations and planning experience with a background in business analytical skills
•  Strong understanding of end to end talent management and needs. Needs a background in Diversity, Workforce Management, Talent, Resource Management, Human Capital Management
•  Excellent analytical skills, can communicate clearly, concisely and informatively. Conducts effective negotiations in understanding and driving attainment of scorecards
•  15 years of minimum education required
•  Total 11 to 14 years of experience required
•  6 to 8 years of minimum experience required


 	Additional Information.

•  15 years of minimum education required
•  Total 11 to 14 years of experience required
•  6 to 8 years of minimum experience required

## Required Skills - Technical and Non Technical
•  Understand IBM Unit business climate and environment
•  Able to engender trust and relationships across various stakeholders in BU to influence
•  Self motivated, a stayer, with persistence ‘stick at it’ and make progress
•  Ability to communicate with Senior Leadership teams
•  Applies creativity and judgment in identifying and analysing problems and providing recommendations to BU Leader & IMT WFP
•  Applies creativity and judgment in identifying and analysing problems and providing recommendations to BU Leader & IMT WFP
•  Program management ability to manage multiple, integrated work streams and teams
•  People management skills. Ability to be flexible, collaborate and negotiate for Win- Win outcome

 1.	Develops, analyzes and catalogues reusable proposal, SOW, and contract content from proposal development phases. 

2.	Responsible for researching and providing intellectual capital to seller/OO and solution design team (similar solutions, proposals and contracts, relevant text and graphics, appropriate boilerplate, selling strategy, and presentations, customer references, and resumes). 

3.	Works with Subject Matter Experts in technical subject areas to develop proposal content modules for new announcements, updates to existing offerings or other relevant material. 

4.	Works closely with the Proposal Writers and maintains strong linkages with the Proposal Management and Solution Offerings communities. 

5.	Works with other providers of information which could be of use to the business. These would include other Deal Hub, ICM AssetWeb, various IBM Intranet / Internet Websites 

6.	Researches websites, proposals/SOWs, and solution offerings for reusable or value added content. 

7.	Provides content linkages to solution design team. 

8.	Comments: broad range of bands depending on responsibilities/scope; A) pulling in reusable content lower level, B) data mining, research, developing reusable content is higher level. Higher level rotational in and out.

 	Desired Candidate Experience:

1.	ICAP database knowledge and navigation 
2.	Understanding of Solution Design processes 
3.	Collaborative teaming 
4.	Written & verbal communication skills 
5.	Interpersonal skills 
6.	Content management 
7.	Project management 
8.	Ownership 
9.	Flexibility 
10.	Industry / offering knowledge 
11.	Minimum Years of Education required - 15 years
12.	Total Experience - 9 to 11 Years
13.	Minimum Relevant Work Experience - 6 to 8 Years 

 	Additional Information.

Technical and Non Technical

 	Project Management Applied
 	IBM Methodolgies ? Mastered
 	Team management - Mastered
Understanding client requirement ? Mastered
 	Information Gathering ? Mastered

 Detail Description:

Key Responsibilities:

1)	Handle income tax and FBT return process for a set of IBM India entities. 

2) Handle advance tax computation and payment for corporate taxes and FBT for a set of IBM India entities.
 
3) Handle income tax advisory services pertaining to both domestic and export business with specific emphasis on withholding taxes.

4) Provide support for Mergers and Acquisition activity from a tax perspective.

5) Provide support for transfer pricing compliance and litigation


 	Desired Candidate Experience:

 1) Chartered Accountant with about 2-3 years post qualification experience in the field of direct taxation. 

2) Should be well versed in income tax compliance matters like tax return filing, FBT, TDS, etc. 

3) Should have prior experience in transfer pricing study and litigation. 

4) Must be capable of handling income tax advisory ? both on domestic and cross border issues. 

5) Should possess working knowledge on Double Taxation Avoidance Agreements. 

6) Knowledge in Sarbanes Oxley law would be an added advantage 
7) Minimum 15 years of education required
8) Total 3 to 5 years of experience required

 	Additional Information.

Must:
1.	Income Tax Knowledge
2.	Communication
3.	Business knowledge

Nice to Have:
1.	Bachelor\\\'s Degree in Accounting/Finance 
2.	Accounting / Finance : Mastered 
3.	English: Fluent

 Position:		Customer Support

Location:		Hyderabad

Experience:		3 - 5 years (2+ years related enterprise software applications support experience )

Degree:		Bachelor’s degree or equivalent experience required

Job Description:

•	Responsible for providing technical support to external customers.
•	Answers telephone or internet-based inquiries from customers regarding products and issues
•	Analyzes problems with nonfunctional software applications to identify problem areas and recommend corrective action
•	Recommends solutions to customer application questions
•	Maintains a log of problems so that recurring problems may be reported to product development
•	As employee advances in this position, must diagnose, troubleshoot, repairs and debug (in some cases) completed software. Responds to situations where field level personnel (VPS, where applicable) are unable to resolve problems.
•	Reports design, reliability and maintenance problems or bugs to software engineering.  Must have knowledge of system level software, networks, and operating systems
•	Reproduces, resolves, escalates, and reports all problems
•	Follows established processes in order to efficiently deliver high quality service
•	Contributes to processes and supports business strategy
•	Writes knowledge base items to help customers and other engineers (2 to 3 per quarter)
•	Focuses on ticket taking; 8 to 12 ticket closures per week average
•	Has a single product focus, but begins to learn multiple products
•	Develops in-depth technical product competency; learns products and technologies
•	Able to work closely within a team
•	Self motivated; however knows when to seek help
•	Able to multi-task
•	Programming/scripting language is helpful; ideally tcl, java/jsp/asp
•	Has in-depth experience with at least one dependent technology (web servers, app servers, databases, OS’s), plus one Vignette product
•	Relational database experience
•	Proven propensity to learn new technologies
•	Works effectively with customers 1:1 or in small groups in clarifying and responding to their needs 
•	 Understands customers by proactively gathering information to learn about their needs and expectations
•	Builds ongoing relationships with customers
•	Sets customer expectations appropriately
•	Collaborates with other teams to ensure the customer gets a flawless product or service
•	Demonstrates interest in how customers will use Vignette’s products or services

 Job description

~Assists clients in the selection, implementation, and  support of Smarteam /Matrixone Product Lifecycle Management system. This role uses consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology 

~   Minimum Years of Education required 16 or more Years

~   Relevant Work Experience 5 Years

        Matrix one/Agile/Envio Mastered
       Consulting Applied

 The Staff Software Engineer (PE) will report to Group Manager for Product Development in Bangalore, India. He/she will be accountable for providing a high level of technical leadership in service to a high performing product development team in India office. This team will operate in all phases of the software development life cycle and will significantly contribute to overall growth and sustainability.

If you are innovative, excel at teamwork and collaboration, and working across organizational boundaries to deliver for our customers, we want to hear from you.

Candidates must demonstrate proven success in these critical areas:

- Commitment to high quality, awesome execution, solving for customers and employee engagement 
- Apply experience, leadership, and innovation to generate creative solutions to complex customer problems
- Provide technical leadership throughout all aspects of the software development lifecycle, including brand new solutions and enhancements to existing products 
- Collaborate effectively with and influence peers, architects and managers to solve complex problems spanning their respective areas
- Provide proactive guidance and review all engineers’ work within the assigned scope
- Arbitrate disagreements and make decisions while maintaining effective working relationships. Resolve technological disagreements with informed, rational debate.
- Mentor / coach other software and QA engineers to facilitate their professional development
- Influence and communicate effectively with non-technical staff including senior product and business management
- Instill a positive sense of energy and enthusiasm in teams through role modeling and leadership 
- Applied project management skills and the ability to effectively manage high performing teams by being a charismatic motivator and thought leader 
- Confidently make high impact decisions despite incomplete or ambiguous information. Communicate the decision and the logic behind the decision.
- Use multiple channels to gather feedback, including individuals, leaders and customers. Regularly self-assesses, and personally learn and grow in the process. 
- Continuous process improvement
- Deep technical understanding and extraordinary passion for growing and applying technical skills in service to customers

Qualifications: 
- BS/MS Computer Science or equivalent
- 10+ years experience in software engineering
- Outstanding application of software development life cycle principles
- Outstanding grasp of software engineering fundamentals and their practical application 
- Outstanding application of software engineering disciplines, including: abstract problem solving, deep technology understanding, solution generation, requirements management, configuration management, quality assurance, Object Oriented Analysis and Design, structured programming, design patterns
- 5+ years Java/J2EE/JBoss software development professional experience
- 5+ years experience with OO analysis, design and implementation
- 3+ years technical leadership and mentoring teams of software engineers
- Leadership experience in specifying, designing, developing and implementing enterprise-class, web-based Java systems
- Fluency with Unified Modeling Language
- Demonstrated ability to produce designs for robust software, and to carry through with their execution
- Hands on experience with formal software development methodology
- Helpful, can-do attitude and a willingness to take ownership of problems
- Strong desire to learn and grow
- Outstanding problem solving skills with a history of driving the development of major software components
- Outstanding verbal and written communication skills
- Outstanding partnership skills

Preferred skills and experience:
- Model Driven Development/Architecture, Test Driven Development
- Connected services
- Automation
- Enterprise Architect
- RIA and connected services 
- XML
- Familiarity with UML modeling tools
- Familiarity with using use cases and user stories to capture requirements and drive development
- Background with financial and income tax processing 
- Success in multi-cultural teams

 Responsibilities: 
As a member of the product development Architect community, this Architect for GBD will have demonstrated success at technology strategy development and pragmatic decision making balancing short and long term objectives. The Architect will have experience in conceptualizing, launching, and driving business and product strategies with multi-year roadmaps for products/services internationally. The Architect will be a key member of this team in regards to representing the technology driven opportunities and implications of various business and offering strategies and tactics.

The candidate we are looking for will be able to look across all of Intuit products and services and have the ability to formulate executable strategies as to how we can capitalize globally taking into account the technological realities of our existing technology assets as well as feasibility of new development.

• Design complex systems at the component level.
• Make strategic technology choices, directly supervising the quality of designs and implementation inside and between components.
• Conceptualize, launch, and drive multi-year roadmaps.
• Strong leadership qualities, including a hands-on, non-bureaucratic leadership style, to include open and frequent communications at all levels of the organization and a genuine sensitivity to the development needs of the organization.
• Collaborate effectively with peer architects and chief architects to solve complex problems spanning their respective areas and resolves technological disagreement with informed, rational solutions.

Qualifications:
1.      Demonstrated depth and breadth of experience within international markets. 
2.      Demonstrated ownership managing multiple products at one time with experience building products from the ground up. 
3.      Clear understanding of several non-US markets and the process needed to interpret, translate and deliver with personal knowledge of the local feel. 
4.      Clear understanding of the technologies behind mobile platforms. 
5.      Ability to demonstrate expertise and personal opinions around strategy and technology with specific items like what goes on server vs. client, partnerships for success, where the market is heading and how to steer in the right direction.
6.      Demonstrate deep on-line, connected services experience and expertise. 
Ability to demonstrate strength and successful implementation of scalable projects that have delivered globally. 
7.      Demonstrated understanding of multiple hosting environments and how to utilize most effectively. 
8.      Clear understanding of web 2.0 with demonstrated strength and understanding of where the environment is going…3.0, etc
9.      Demonstrated Architectural success in a highly matrixed environment. Specifically, can show experience as to how he/she can adapt to many differing personalities as well as differing goals and intentions while still influencing and partnering to drive the best architectural and technological solutions for the company for long term success.
10.  Experience building products within India, Asia, and Europe are most preferred.

 Looking for Business Development  Executive(Senior) responsible designed to create new customers and penetrate existing ,Closing Multi-Million Dollar (At least 40 million Dollar) Deals .Develop Strategies ,techniques include assessment of marketing opportunities and target markets, intelligence gathering on customers and competitors, generating leads for possible sales, advice, creation and enforcement of sales policies and processes, follow-up sales activity, formal proposal or presentation management and writing, pitch and presentation rehearsals, and business model design. Business development involves evaluating a business potential, using such tools as marketing, sales, information management and customer service. 

Roles & Responsibilities:
~  Must have ability to develop and close deals sizes of at least USD 50 million. 
~  Must have the ability to be able to engage C-level executives at client organizations.
~ Should have ability to present the total outsourcing solution of GTS. 
~ The main experience required is the ability of CXO engagement and ability to manage complex deals. 
~ Vertical knowledge of a particular industry is not critical. 
Verticals
1.	Banking - Mumbai
2.	Travel & Transportation – Mumbai/Delhi
3.	Retail - Mumbai/Delhi
4.	Industrial (Auto & Auto ancillaries) - Mumbai/Delhi

~  Lead professional position for the Business Development profession, the Business Development Executive is responsible for the initial qualification involving new and/or emerging business opportunities.
~  Works with sales and marketing extended teams as well as customer/prospect executives to quickly determine if an opportunity should be developed, transferred to another provider or partner, or formally closed out as an invalid business opportunity. 
~ Is responsible for creating and building relationships that will result in additional revenue and revenue opportunity within the geography or enterprise.
~ Acknowledged as an expert in identifying and building discipline/specialty offerings/solutions in new markets.
~ Invests company resources to ensure coverage and penetration for new opportunities.
~ Leads very large multifunctional teams to develop and close the most complex, leading-edge, high risk opportunities, planning and leading negotiations with all levels of customer/prospect management, including senior executive management.
~ Leads business unit, country or international teams of professionals including sales specialists, client relationship professionals, I/T specialists, I/T, architects, and Business Partners and others to identify opportunities and develop solutions to meet the most demanding customer requirements.
~ Recognized as the expert by customer/prospect and Company executives. Possesses strong financial skills and superior selling skills.
~ Using knowledge of future trends, anticipates, creates and defines innovative and visionary solutions for leading edge or critical customer/prospect business requirements.
~ Makes critical business decisions quickly and independently.
~ Accountable for business unit, geographic or international objectives and sales results.
~ Builds lasting strategic relationships with influencers and partner companies (e.g., Business Partners, venture capital firms, incubators, etc.) that grow presence in new market sets.

 ## Reporting to: Business Assurance Lead

# Job Purpose: Assist in ensuring that the service provided by ITD GD is fit for its purpose and to monitor and advise on the performance of process quality .

# Publishes data and reports regarding account performance against set indicators.

# Key Responsibilities:

# Ensuring Procedure and Process WWQA standards for Account management cycle are properly understood and followed.

# Review and provide concurrence on all new and modified services for fit for purpose objectives

# Measure and report BA compliance objectives

# Perform assigned BA activities

# Ensure that all Risks and Issues related to an Account have been identified, monitored and tracked

# Ensure that all customer observations are captured and actionable are implemented to resolve any and all issues

# Minimum 15 years of education required

 ## Reporting to: Business Assurance Lead

# Job Purpose: Assist in ensuring that the service provided by ITD GD is fit for its purpose and to monitor and advise on the performance of process quality .

# Publishes data and reports regarding account performance against set indicators.

# Key Responsibilities:

# Ensuring Procedure and Process WWQA standards for Account management cycle are properly understood and followed.

# Review and provide concurrence on all new and modified services for fit for purpose objectives

# Measure and report BA compliance objectives

# Perform assigned BA activities

# Ensure that all Risks and Issues related to an Account have been identified, monitored and tracked

# Ensure that all customer observations are captured and actionable are implemented to resolve any and all issues

# Minimum 15 years of education required